Connectivity issues in the NSK/TAS/KZ/NBO

We are currently experiencing disruptions affecting the network availability of some of our services. The incident was caused by a large-scale attack targeting our infrastructure and impacting all of the company’s autonomous systems. While the attack has disrupted network connectivity, all servers, virtual machines, and customer data remain fully secure and have not been affected by the incident.

Our engineering team, together with upstream network providers and cybersecurity partners, is actively implementing a comprehensive set of mitigation measures to filter malicious traffic and restore stable network operations. We are isolating the attack vectors and rerouting traffic through new protected communication channels.

Due to the high intensity of the attack, the exact timeline for full recovery is currently unknown. We have engaged all available technical resources to resolve the issue as quickly as possible.

We will do our best to provide the next status update within the next hour, as soon as there are any significant developments.

We have detected massive network attacks on our data center infrastructure.

The issue has now been fully contained and will be resolved as soon as possible.

Hello.

We are receiving a large number of reports regarding the unavailability of the VM and the control panel due to disrupted network connectivity between regions.

Our technical specialists are already working to resolve the issue.